Google also believes that when a person decides to video-call a friend, one rarely wants to pivot to messaging or group chatting anyway.īecause Duo offers just the bare bones, it can provide a solid, no-muss-no-fuss video calling service. Plus, with Messenger, you don't need a Facebook account (a phone number will suffice).īut Google didn't create Duo to be an all-in-one communication platform to do so would make it hairier to use. For example, they support messaging and you can start video calls with multiple people. And the best difference between it and Hangouts? It uses end-to-end encryption, so your data can't be viewed from third parties or even Google itself.Īll three of these competing apps do much more than simply one-to-one video calls. Other than downloading the app, you won't have to force anyone to log into their Google accounts or sign up for a new service. Unlike Hangouts, it reaches people through their phone numbers, not their Gmail. Whereas Hangouts can be used on desktops, supports messaging and group chats, and has multiway video for collaboration (and its interface reflects these extra features), Duo does one thing and one thing only: video calls on your phone or tablet. But according to Google, Duo is supposed to be way more specialized. Lynn La/CNET It's different than Hangouts (no, really)Īt this point you might be wondering what makes Duo different than Google's other video-calling service, Hangouts, and you're not alone if you think the company has one too many communication tools. During a call, you'll see only a handful of features (right). It is not currently possible to backup and restore your registered Duo Mobile accounts on Windows Phone.Before a call you'll see icons to start video and your recent contacts (left). Duo Mobile automatically checks for authentication requests, but if you think you have missed a request, then tap the list of accounts and pull down to refresh. Then tap the delete icon, tap "Delete", and confirm the deletion.Ĭheck for authentication requests by pulling the account list down. Learn more »ĭelete an account by tapping the Edit button in the upper left. Scan the barcode to add the account to Duo Mobile.ĭuo Mobile supports third-party TOTP accounts, like Google and Dropbox. Tap "Add Account" (or the plus button in the upper right). This works anywhere, even in places where you don't have an internet connection or can't get cell service.ĭuring the setup process you'll see a barcode to scan ( it looks like this). Just tap the key icon to get a one-time passcode for login. Swipe down on the Duo Mobile banner notification received when your screen is unlocked to approve or deny the request. You can respond to Duo Push requests from the Windows Phone lock screen or banner notification. You’ll be given the ability to report it as fraudulent, or you can tap It was a mistake to deny the request without reporting it. If you get a login request that you weren't expecting, press Deny to reject the request. You'll get a login request sent to your phone - just press Approve to authenticate. Duo Pushĭuo Push is the easiest and quickest way of authenticating. Supported Platforms: This version of Duo Mobile was supported on Windows Phone 8 and greater. These instructions remain available for users who installed and activated the Duo Mobile app prior to March 2020. On December 10, 2019, the Windows Phone operating system officially reached end-of-life status, meaning Microsoft is no longer providing security updates for any Windows Phone devices.ĭuo no longer provides troubleshooting assistance for Windows Phone devices. Application support for Duo Mobile on Windows Phone ended January 1, 2019, and the app was removed from the Windows Store on March 10, 2020.
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